Store Phone- 256-612-4784

Refund Policy

Return Policy

* If in any case you are dissatisfied with your purchase, we will
gladly assist you with a refund or exchange within 14 days of your
purchase. All items must have original tag, be unwashed and unworn.
* Exchanges: Due to our limited quantities per unique style/size
purchased.
* You may NOT return: Sale/clearance items, monogrammed items, jewelry, undergarments, bathing suits or gift certificates.
* Defective merchandise: If you believe you have received defective
merchandise, you must contact the store within 3 business days of
receipt. NO EXCEPTIONS.

 Ship returns to:

To return your product, you should mail your product to:

Lulu's Loft

4685 Hwy 31

Falkville AL 35622

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.